Reset your password or update account details
Recover access and change your name, email or password from the account screen.
Reset a forgotten password #
- Open Reset password.
- Enter your account email and request a reset link.
- Check your inbox and spam folder.
- Open the reset link and enter the new password in the form.
- Sign in again and return to Studio.
Use the newest valid reset email. If a link has expired or already been used, request another rather than sharing the old link.
Update your details while signed in #
- Choose Account in the main menu.
- Edit Your name or Email address as needed.
- Enter a new password only if you want to change it. Leave the password field blank to keep the current one.
- Choose Save Changes and read the resulting message.
Billing changes are separate: Manage Billing leads to subscription management. Updating the account form is not the same as changing a subscription.
Ask for help safely #
If you no longer have access to your account email, contact support@moozix.com and describe the issue. Do not send your password, reset token, bank code or full payment card details.
For account or personal-data deletion requests, use the same support address. Deleting one session removes that session; it does not delete the entire account.